Known Issues
How to Register a New Smartphone for MFA
Here are 2 videos showing how to register: Android Phone iPhone (iOS)
Chromebook Repair Procedure
Please follow the procedures below for Chromebook repairs: 1. Create a separate ticket for EACH Chromebook in need of repair. 2. Ticket(s) must include a description of the issue and the device's asset tag (Number engraved on bottom). 3. ...
Student account is Missing from Windows/Google
All Students require a LID entered into MSS for account creation. All student accounts are created the day after their information (including LID) is entered into MSS. If the students account is not logging into a windows machine or chromebook it is ...
Assigning an Additional Teacher to a Class
Where more than one teacher needs access to classes, an additional teacher can be assigned to the class. 1. In the School view, click the Schedule top tab. 2. Click the Master side tab, if not already selected. A list of all the sections (classes) ...
Disable Clutter on Office 365 web email
How Can Office 365 End Users Disable Clutter? Office 365 end users can also easily disable/enable the clutter feature in their mailboxes. Open your mailbox and follow these steps: Go to the gear-shaped Settings option and search for the ‘clutter’ ...
Posting Marks
I have attached a screenshot of the section that I believe you are referring to. The reason that the students are not seeing these comments is because they have not been posted yet. If you post the grades this comment will appear on a transcript ...
Chrome 80 PDF Print issues
ISSUE: Are you getting the following message when trying to print? ERROR: typecheck OFFENDING COMMAND: setlinecap STACK: -savelevel- Solution: Update your Chrome Chrome 80 has a known issue with browser rendered PDFs (Such as from MSS or Atrieve.) ...